As required under Article 11 of the Specified Commercial Transaction Act, please note the following:
Seller: Warner Bros. Studios Japan LLC
Manager: Sachiko Yamazaki, Sr. Director Tour Operations
Address: 1-1-7 Kasugacho, Nerima ward, 179-0074, Tokyo
URL: https://www.wbstudiotour.jp
Contact: https://www.wbstudiotour.jp/en/plan-your-visit/help-centre/contact-us/
Sales Price: as detailed on ticket sales pages
Manner of Payment: credit card and debit card including Apple Pay and Google Pay
Time of Payment: please check with your credit card company for billing timing
Delivery of Tickets: as confirmed by customer during Ticket purchase: (1) to customer’s preferred email address (as confirmed by customer during Ticket purchase) or (2) collection at WBSTT Admissions Office
Cancellation: we are not issuing refunds for a Ticket cancellation request by customer unless specifically approved by WBSTT.
